The Green Head - Latest Comments About Boston Innovative Products Comfort Mist Humidifier

Comment by: Guest marie

Fri, 16 Oct 2009 19:22:56 -0500

I purchased a comfort mist humidifier model EH-01-03 a part was crack on the upper inside. Can I still use the machine or is it dangerously. I tried to call the number I have in the booklet but could not reach the company. Please let me know where is the company located and give me a phone number please. Thanks for any help.

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Comment by: Jim Reid

Sun, 16 Aug 2009 21:20:46 -0500

I bought a model # EH-01-03 and there is no manual ..i tried to get one but unless i had a fax machine they couldnt get me one...wal mart wouldnt just give me a book... is ther anyone who can give me instructions on this model?? thx

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Comment by: Fort Worth plumber

Sun, 12 Jul 2009 12:17:44 -0500

I was thinking to buy one of these humidifiers. However, I think I just changed my mind, seeing how easy it gets broke. Can you recommend another type of humidifier?

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Comment by: keith la rue

Sun, 01 Feb 2009 08:14:35 -0600

I just spent about five minutes and removed the 8 screws in the back of the unit. Once I did that, at the bottom of the back piece holding the honeycomb filter, there are two screws that hold a small black piece with a 5\\\" hose. Remove those screws, remove the black piece and the filter will slide right out. I am soaking it in Lime Away to remove the mineral build up on the filter. Not a big deal once or even twice a year.

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Comment by: Tera Johnson

Fri, 30 Jan 2009 10:06:36 -0600

I have owned the Comfort Mist for 5 months and am also having problems with the motor. It just quit working. Called the CS number and the lady said the company is no longer in business. She suggested I retuned the product to Walmart. Problem is Walmart clearenced them out. No one carries this produst anymore. Does anyone know where I can find a replacement part?

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Comment by: michael Butts

Fri, 23 Jan 2009 09:34:06 -0600

I purchased one of these and have had no problems yet but I assume I will in the future based on all the bad reports. I will give you what I have so far.I went to the website which gave me a number. WWW.bipus.comI also got a filter replacement but it is not honeycomb it is a replacable wick type.http://www.appliancefactoryparts.com/search/partinfo.php?partsID=277198&modelsID=124735&typeName=humidifier I also spoke to a person on the phone who said you could wash the filter with soap and water. she said you can soak it for 5 to 10 minutes. I have not tried this but the reason I was replacing it was because of the odor it gave off when we started using it for the next season. I actuall like the product I just wish the stores that sold them would backk them up and carry the proper replacement products.Thats Walmart for you...unload the container from china and then walk away...Good Luck all.....

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Comment by: Mike

Wed, 21 Jan 2009 12:28:49 -0600

Our heating element burned out and Wal-Mart told me the same 90 day thing. They never answer the at the CS number on the unit. Is there no way to get in touch with these guy's? Please let me know if you have!

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Comment by: J Lunde

Sat, 17 Jan 2009 15:53:01 -0600

I also have a EH 01-342 the pump is out on and I can't find anybody who carries the part. Used it a few months last winter and it's shot. I need info on how to get ahold of them any suggestions. Walmart won't take it back and says they don't even remember carrying it. Yet I have the reciept in my hand! It is past there 90 day return, they said.

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Comment by: JoeyB

Thu, 15 Jan 2009 16:58:00 -0600

Went through 4 returns on these at wal-mart (the black model of BIP) and had problems with all. One of them, the cord and plug got so hot it melted the 1 to 3 3-prong adapter that it was plugged into in the wall. The cord got very hot. One, the pump quit working, another a blade fell out and was broken when I opened it (the blade for deflecting the air in the front). These are a great idea and worked nice when they worked but I think they're made cheaply and maybe not too safe - almost impossible to get replacement parts.

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Comment by: Max Holm

Fri, 02 Jan 2009 19:06:40 -0600

We have used the BIP humidifier for 6 weeks and believe that the water pump is not working - the fan and heater are working but the water level remains the same ---what do we need to do or repair

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Comment by: Guest

Wed, 17 Dec 2008 21:23:27 -0600

We used ours a couple of times earlier in the year... started to use it again, and the fan motor does not work!! Cannot find anyone online that even sells parts. Conveniently, EOM site is \"Under Construction.\"

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Comment by: Guest

Sun, 07 Dec 2008 22:07:57 -0600

I need a water pump too. What is up with the damn water pumps

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Comment by: Guest

Thu, 20 Nov 2008 16:59:56 -0600

I have one of these and if it is plugged in to long the cord gets really hot. Does anyone else have the same problem?

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Comment by: Guest

Tue, 28 Oct 2008 11:29:08 -0500

I have Model #EH-01-342 of humidifier from Boston Innovative Produscts. Need to replace the filter in it & can\'t find anyone who carries them. Target DOES NOT, have checked.Can you tell me anyone that carries those filters?? The unit works well, just needs a new filter.

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Comment by: ABNER MESQUITA

Fri, 06 Jun 2008 22:35:48 -0500

HELLO!!! I NEED KNOW IF YOU GUYS SALE SEPARETLY THE WATER PUMP, BECAUSE I HAVE TWO APPLIANCE LIKE THAT. SO, NEITHER DON'T WORK GOOD THE WATER PUMP... THANK YOU SO MUCH!!!

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Comment by: Guest

Mon, 18 Feb 2008 22:41:41 -0600

This is not a whole house humidifier. System uses 3-4 gallons a day. A whole house humidifier will go through 12-15 gallons a day. Room size humidifier.

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Comment by: Chris M

Thu, 24 Jan 2008 08:08:27 -0600

This is a very quiet humidifier, but I have one problem with it. When the water level goes below the \"minimum\" it leaks water all over the floor. I know, it makes no sense, but when it is full it runs great. As soon as the water level goes too low, I have a puddle on the floor.

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